Contact us

Have a question or a query about the community rights, support or grants?

You can contact the My Community Advisory team direct via email, phone or Live Chat, or you can get a community sourced answer on our Advice Community forum.

Ask a question on the Advice Community Forums

Ask a question and get a community-sourced answer on our online forum.

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Complete our enquiry form

Please complete the form below and you will be contacted directly by one of our My Community Advisers with a detailed response.

For neighbourhood planning enquiries, you will receive a response within five days.

For all other enquiries, you will receive a response within ten days.

Call us

For one-to-one advice with one of our My Community Advisers, call the My Community Advice Line.

0300 020 1864

The Advice Line is open:

Mondays,  Tuesdays and Thursdays
from 10am – 12.30pm
(local call rate)

Live Chat

You can chat is real time with one of our My Community Advisers via the Live Chat bar, which appears in the bottom right hand corner of your screen while on the My Community website while an Adviser is available to chat.

The Live Chat is available:

Wednesdays and Fridays
from 10am – 12.30pm