How to manage conflict effectively
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A comprehensive guide to helping groups deal with conflict when it arises and to avoid unnecessary conflict.
These detailed illustrated guides will not only help your group deal with conflict when it arises but also help to avoid conflict in the first place. The guides cover a wide range of issues from understanding how conflict can come about, to developing strategies to deal with conflict to cooperative board communication and decision making.
These guide will be useful for anybody running and charity, community group or business - with a focus on cooperatives.
What will I learn?
- Where conflict comes from and how to deal with it
- Effective internal Communication skills
- Running constructive meetings and cooperative decision making
- Organisational growth and development
- Roles and responsibilities of the board
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