Two women in suits, they are smiling and discussing something. They each have books and diaries in front of them at a table.

This report provides a framework for setting meaningful Key Performance Indicators (KPIs).

A Key Performance Indicator is a measurable value that demonstrates how effectively a company is achieving key business objectives. KPIs play a key role in how organisations agree, monitor, review and improve the things that deliver their core purpose, mission and strategy. They provide a clear structure for reporting to members and other stakeholders. This report provides a framework for setting meaningful KPIs.

This resource is focussed on KPI settings for Cooperatives. However, it will be useful to anyone involved in the running and governance of your organisation.

What will I learn?

  • Developing your KPIs in line with your organisations objectives
  • Embedding your KPIs into your practice and activities
  • Best practice examples

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